A written proposal, no commitment

Tell me how it works today.

Three short steps, no technical words. You don’t need to know exactly what you need: just tell me what makes things hardest today.

Prefer WhatsApp? Write to me there

Step 1 of 3 · The mess

The mess
The business
How to reach you

Leave this field empty.

The mess: Not filled in yet
The business: Not filled in yet
What it does: Not filled in yet
How many people: Not filled in yet
What gets lost: Not filled in yet

Step 1 of 3: Which mess is closest to yours?

Pick one. Everything can change on the call.

Enquiries from new customers“Did we send him a quote yet?”Requests that get stuck“Any update?” on WhatsApp, every single dayOrders and payments“Sent the transfer, can you check?”, and a who-paid spreadsheetA site that brings in enquiries“The site’s up. The enquiries aren’t coming.”A digital product“There’s an idea, and no product yet.”Something elseWe start with the call

Step 2 of 3: Tell me about the business.

Only the line about what the business does is required. The rest can wait for the call.

Business name (optional)

What the business does, in one sentence

e.g. We supply equipment to shops nationwide

How many people work in the business? (optional)

1–56–2021–50More than 50

Where does information get lost today? (optional)

e.g. Requests stay in WhatsApp and nobody knows who’s on them

More details (optional)

What do you have today?

Tick as many as fit; it tells me where to start.

WhatsApp groupsExcel or Google SheetsA notebook and sticky notesA system that doesn’t quite fitAn existing siteNothing yet

When does it need to work? (optional)

Within a monthWithin three monthsNo rushNot clear yet

Anything I should know? (optional)

Step 3 of 3: How should I get back to you?

WhatsApp, email or a phone call, whichever suits you.

Your name

Phone or email

One is enough. WhatsApp and calls need a phone.

Phone (for WhatsApp or a call)

Where should I reply? (optional)

WhatsAppEmailA phone call

Your details are used only to reply to this enquiry.

Your details are given voluntarily and used only to reply to this enquiry. They reach my inbox through Resend, ImprovMX and Google, and you can see and correct them. Privacy policy (opens in a new tab)

This is what will reach me.

You can fix any part before you send.

The mess

Left blank. It can wait for the call.

The business

Left blank. It can wait for the call.

How to reach you

Left blank. It can wait for the call.

Your plan · First draft

The mess
The business
What it does
How many people
What gets lost

What you write here becomes page one of the plan, before you commit to anything. Every line you fill in sorts out another piece of the mess.

What happens after you send

I read it myself and get back to you.
A 30-minute call about how the business runs today.
A written proposal with scope, timeline and price.

Prefer WhatsApp?

You can message me there instead of the form. It comes straight to me.

Message me on WhatsApp

A few more answers

We’re a small business. Is this for us?: Absolutely. We start with what hurts most, and whatever can wait goes into the next stage.
We already have spreadsheets and a system. Do we throw it all out?: No need. We start from what you have, and the plan says what moves into the new system and what stays where it is.
And if something breaks after launch?: What’s included after launch is written in the proposal, and if something breaks, you write straight to me, the person who built it.
Is this built with AI?: AI tools speed up the work. The judgement and the responsibility stay with me.

Software & systems for business

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